Frequently Asked Questions

A:

After every Deep Cleaning, the sofas, mattresses & other fabric furnitures will take around 3-5 hours to dry depending on the material of the fabric furnitures. Some material takes longer to dry and some might take shorter period of time to dry. We will usually recommend our customers to switch on the fan and open up their windows for better ventilation which in turn help shorten the duration needed for drying.

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Our Company do not do home collection or delivery at the moment. The cleaning will be done onsite at the address provided . 

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Our company mostly clean furnitures made by Fabric, like Sofa, Mattress,  Carpet, Office chair and more. Some materials like wool & silk cannot be washed as they are prone to shrinking if washed with hot water.

For leather & PVC, You will need to provide photos of your sofa. Our Leather Cleaning method is done manually. We do not provide cleaning leather material like cowhide, suede, faux leather & PU leather.

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For deep cleaning ,the duration generally ranges from 1hr to 1hr 30mins. However, depending on the size of the furniture & how dirty it is as well as total number of items that needs to be cleaned, the duration may vary.

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The shampoo we use is non-toxic , biodegradable and is fortified with anti bacterial agent. It is safe for those who have children ,elderly, pets & for those who have sensitive skin. However, if you are still worried about the shampoo being not suitable, you may opt to go for the hot water extraction method instead.

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The Machine used is a commercial grade steam cleaning machine that can produce up to 170 degrees of steam which in turn help reduces germs and bacteria by up to 99.99% . Leaving no chemical residue thus preventing irritation on end users with skin sensitivity. The machine also includes a built in UV LED sterilizer at the back of the machine that will thoroughly filter the air and release pure clean air back to the environment. 

A:

Deep Cleaning Process

1. Vacuuming

2. Shampooing

3. Stain Treatment

4. Light Scrubbing

5. Hot Water Extraction

6. Steaming on Thin Fabric Area